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LATAM Airlines Cancellation Policy

LATAM Airlines, a renowned Chilean airline and a cornerstone of the LATAM Airlines Group, stands as a beacon of air travel excellence across Latin America. With its headquarters nestled in Santiago, LATAM Airlines orchestrates a vast network of operations, encompassing major hubs in Santiago, São Paulo, Lima, Bogotá, Quito, Guayaquil, and Asunción. Founded on a legacy of reliability and innovation, LATAM Airlines serves as a vital conduit, connecting passengers to destinations spanning North America, Europe, Asia, Oceania, and the Caribbean. This page by flyingfarez sets the stage for exploring LATAM Airlines' commitment to passenger satisfaction, including its comprehensive cancellation policy designed to navigate diverse travel scenarios with transparency and fairness.

What does the LATAM Airlines cancellation policy state?

Here's the LATAM Airlines cancellation policy:

  • Fare types vary in their cancellation and refund policies. Promo fares are non-cancellable, while Flex fares offer more flexibility without cancellation fees.
  • For tickets issued in the United States, a 24-hour cancellation window is provided if purchased at least 7 days before departure, complying with D.O.T. USA Regulations.
  • Colombian passengers have a 5-day window to cancel online purchases without penalties, provided the flight hasn't departed. Some conditions, including avoiding promotional fares, apply.
  • Chilean passengers can request refunds within specific timeframes, subject to a 10% cancellation fee, as per Chile's regulations.
  • Under the 619 Normative, passengers can cancel tickets (excluding Promo fares) at least 72 hours before departure, incurring a 10% cancellation fee.
  • Passengers from Brazil and Colombia enjoy a 24-hour cancellation period with no charges, if tickets were booked at least 7 days before departure.
  • Israel allows passengers to cancel and fully refund tickets within 14 days of purchase, but at least 7 days before departure, following consumer protection laws.
  • In case of flight cancellations by LATAM, passengers have options including rebooking, changing routes, or requesting full refunds.
  • LATAM may exercise discretion in offering full refunds for unforeseen events like medical emergencies or documentation issues, provided proper documentation is provided.
  • Passengers can access detailed cancellation and refund terms through ticket confirmation emails or online platforms like "My Trips".

LATAM Airlines cancellation policy is designed to accommodate diverse passenger needs while adhering to regional regulations and ensuring transparency in the refund process.

How much fee is charged for canceling LATAM Airlines flight tickets?

LATAM Airlines implements a variable fee structure for canceling flight tickets, influenced by diverse factors including ticket type, route, and specific circumstances surrounding the cancellation. Unlike a fixed fee, the cancellation charges are calculated as a percentage of the fare paid by the passenger, coupled with additional surcharges, contingent upon the route of travel. For instance, cancellation fees for flights to or from South Korea showcase this dynamic approach. Cancellations made at least 91 days before departure incur no fees, fostering flexibility for passengers.

However, cancellations initiated within 90 to 31 days before departure prompt a fee equivalent to 15% of the fare, while those made 30 days or fewer before departure attract a higher fee totaling 29% of the fare. This fee structure aims to balance the needs of passengers with operational considerations, ensuring equitable treatment across a spectrum of travel scenarios. By embracing transparency and flexibility, LATAM Airlines endeavors to provide passengers with a clear understanding of cancellation charges, thereby fostering trust and confidence in the travel experience.

How to cancel LATAM Airlines reservations?

  • Visit LATAM Airlines' official website and locate the "Manage Booking" section.
  • Once there, identify and select the specific reservation you wish to cancel from your list of bookings.
  • Ensure accuracy by entering all necessary details correctly. This includes your LATAM booking confirmation number and the last name associated with the reservation.
  • Once the required details are correctly inputted, proceed with the cancellation process by following the prompts provided.
  • Be aware of any potential cancellation fees that may apply. These fees, if applicable, must be settled before finalizing the cancellation process.
  • Rest assured that LATAM Airlines prioritizes efficiency. Once you've initiated the cancellation process, they aim to process any eligible refund amounts within 10 business days.
  • After completing all necessary steps and payments (if applicable), expect a confirmation email from LATAM Airlines. This email serves as your reassurance that your cancellation request has been successfully processed.

Cancellation can also be done through dialling +1-888-701-6847, the travel expert there will be available for you 24/7.

What is the LATAM Airlines Refund Policy?

Here is the LATAM Airlines Refund Policy presented in points:

  • Passengers can request refunds online via My Trips or by contacting LATAM Airlines' customer service by phone.
  • Passengers receive a confirmation email after ticket purchase, which outlines the refund conditions specific to their ticket type.
  • Refunds for tickets purchased with LATAM Pass miles/points are credited to the passenger's LATAM Pass account and LATAM Wallet.
  • Refunds for tickets purchased through travel agencies must be handled directly with the agency.
  • LATAM aims to process refunds within 7 business days of the refund request, with variations in timing depending on the payment method and country.
  • If the original payment method cannot be refunded, the amount is credited to the passenger's LATAM Wallet for future use.
  • Funds in the LATAM Wallet can be utilized for purchasing LATAM services and products or transferred to a bank account within 3 – 7 days.
  • Passengers are notified of their refund status via email once the refund process is complete.
  • Unused airport taxes are always eligible for a refund.
  • Passengers can initiate refund requests for tickets purchased through various channels, including LATAM's website, app, sales offices, or contact centers.
  • Passengers retain the right to request a refund based on the fare conditions of their ticket, depending on their country of origin and the circumstances surrounding the cancellation.
  • Even if a ticket is non-refundable, passengers can request a refund of the boarding fee through My Trips if their journey hasn't commenced.

LATAM Airlines refund policy is structured to ensure clarity and convenience for passengers, offering multiple channels for refunds and adhering to transparent guidelines for various ticket types and circumstances.

What is the cancellation policy for LATAM Airlines business class?

When it comes to canceling your LATAM Airlines business class booking, it's essential to understand the policy to avoid any surprises. Generally, LATAM Airlines offers a flexible cancellation policy for business class tickets, allowing passengers to make changes or cancel their reservations without incurring hefty fees. It's always best to review the specific terms and conditions at the time of booking or contact LATAM Airlines customer service +1-888-701-6847 for personalized assistance.

As for LATAM Airlines first-class reservations, the cancellation policy tends to mirror that of business class, offering passengers a similar level of flexibility. Whether it's a change in plans or unforeseen circumstances, LATAM Airlines aims to provide options that accommodate passengers' needs while ensuring a smooth and hassle-free experience.

However, it's worth noting that the LATAM Airlines cancellation policies may vary based on the type of fare purchased, so it's crucial to review the terms and conditions outlined by LATAM Airlines for your specific ticket. By staying informed and proactive, passengers can navigate changes to their travel itinerary with confidence, knowing that LATAM Airlines prioritizes customer satisfaction and strives to provide solutions tailored to individual needs.

LATAM Airlines via flyingfarez epitomizes the epitome of air travel, fostering connectivity and facilitating journeys across continents with unmatched efficiency and dedication. Through its robust cancellation policy, LATAM Airlines reaffirms its unwavering commitment to passenger welfare and satisfaction. By providing clear guidelines and flexible options, LATAM Airlines at +1-888-701-6847 ensures that passengers navigate unforeseen circumstances with ease and confidence. As the largest airline corporation in Latin America, LATAM Airlines continues to redefine the travel experience, setting new standards of excellence while fostering trust and reliability among travelers worldwide.

FAQs on LATAM Airlines cancellation policy

Yes, passengers who purchased their tickets in the U.S. or Brazil at least 7 days before departure can cancel within 24 hours without incurring fees.

If LATAM cancels your flight, you have the option to accept an alternative, choose a new flight date, change your route (depending on fare), or request a full refund.

Refunds for ancillary products must be directly requested from the respective provider, such as the car rental or hotel company.

Refunds for tickets with additional payments for bags and seats are processed to the LATAM Wallet after the refund request.

LATAM aims to process refunds within 7 business days of the refund request, though the time taken for the refund to reflect in the account may vary.

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