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Philippines Airlines Cancellation Policy

Philippine Airlines (PAL) proudly serves as the flag carrier of the Philippines, rooted in a rich history dating back to its founding in 1941. Headquartered at the PNB Financial Center in Pasay, PAL stands as the oldest continually operating commercial airline in Asia. Committed to providing exceptional service and connectivity, PAL offers a flexible cancellation policy to its passengers, ensuring convenience and peace of mind amidst changing travel plans. Understanding the importance of flexibility, PAL cancellation policy caters to the diverse needs of travelers as elaborated on this page by flyingfarez, allowing for seamless adjustments with minimal hassle.

Can I cancel my Philippines Airlines flight bookings?

Philippine Airlines allows passengers to cancel their flight bookings under certain conditions. Within 24 hours of making the reservation, passengers can cancel their bookings without incurring any fees, whether it's for domestic or international flights. However, beyond this initial timeframe, cancellation fees may apply depending on the fare type and destination. The amount of the cancellation fee varies and will be deducted from the total amount paid for the reservation.

It's important to review the fare rules associated with the booking to understand the specific cancellation policies applicable. Passengers can conveniently cancel their bookings online by logging into their account on the website or by contacting the customer service center at +1-888-701-6847. Whether it's a change of plans or unforeseen circumstances, Philippine Airlines strives to accommodate passengers' needs with its flexible cancellation policy, ensuring a stress-free experience when managing travel arrangements.

What does the Philippine Airlines cancellation policy state?

  • Passengers can cancel their Philippine Airlines reservation within 24 hours of booking without facing any fees, applicable for both domestic and international flights.
  • After the initial 24-hour window, cancellation fees may apply based on the fare type and destination.
  • The amount of the cancellation fee varies and will be deducted from the total amount paid for the reservation.
  • Refund eligibility depends on the fare type and destination; refunds are typically processed within 7 to 20 business days.
  • Fare rules governing the cancellation policy differ according to the fare type, emphasizing the importance of reviewing them before booking.
  • Cancellation can be performed online by logging into the account on the website or by contacting the customer service center, requiring the booking reference number and personal details.
  • Flight changes are also possible but may incur additional fees contingent on the fare type and destination.
  • Failure to show up for a flight results in a no-show fee, with no refund eligibility.
  • Passengers can adjust their travel plans if pet travel is restricted, allowing them to change or cancel their flight accordingly.
  • Unused ticket values and taxes can be converted into travel credits, valid for 2 years from the date of issuance.
  • In cases of force majeure, such as natural disasters or government regulations, PAL may cancel or delay flights without penalty, offering affected passengers the option to rebook or refund their reservation.

How much fee is charged for canceling Philippine Airlines flight tickets?

Cancellation fees for Philippine Airlines flight tickets vary depending on the fare brand and ticket issuance date. For tickets issued until January 31, 2023, passengers enjoy unlimited free rebooking, with penalties applicable for late changes. Specifically, for Dubai & Doha routes, rebooking should be completed at least 24 hours before departure, subject to penalties and fare differences if applicable. Rebooking for other PR International routes requires a minimum of 4 days' notice before departure. For tickets issued after February 01, 2022, and until February 28, 2023, unlimited free rebooking is permitted, but penalties apply for late changes and fare differences if applicable, with changes required at least 24 hours before departure.

For Refundable Tickets and Non-Refundable tickets, the PAL cancellation fee is USD 200. If you cancel tickets after the Risk-free Period, the cancellation fee ranges from USD 100 to USD 500. Additionally, if you cancel your ticket in less than 24 hours of departure, the cancellation fee can range from USD 100 to USD 400. These fees apply depending on the fare brand, ticket issuance date, and specific conditions outlined in the PAL cancellation policy. It's important to review the fare rules associated with your booking to understand the applicable cancellation fees before making any changes to your travel plans.

How to cancel Philippine Airlines reservations?

Here are the steps to cancel Philippine Airlines reservations:
  • Visit the Philippine Airlines official website and navigate to the "myPAL Request Hub" section.
  • Select "Manage Booking" and enter your booking reference number along with the last name used during booking.
  • Click on "Retrieve Booking" to access your reservation details.
  • Choose the flight(s) you wish to cancel from the list provided.
  • Confirm the cancellation by clicking on the "Cancel" option.
  • Review the cancellation details and verify the refund amount, if applicable.
  • Complete the cancellation process by clicking on "Yes" to confirm.
  • Your cancellation request will be processed, and the refund, if any, will be issued according to Philippine Airlines flight change policy.
  • Optionally, you can contact Philippine Airlines customer service for assistance with the cancellation process.

By following these straightforward steps, you can easily cancel your Philippine Airlines reservations, ensuring flexibility and convenience in managing your travel plans.

What is the Philippine Airlines Refund Policy?

Here is the Philippine Airlines Refund Policy:

Passengers must meet certain conditions to be eligible for a refund:

  • The ticket must be valid at the time of cancellation.
  • The ticket must be refundable according to the fare rules and restrictions.
  • Refund requests must be made within the specified time frame.
  • The ticket must not have been used or partially used.
Refund processing details:
  • Refunds are typically processed within seven to twenty working days.
  • Credit card refunds are usually issued within seven working days, while cash refunds may take up to twenty working days.
  • Passengers must submit the refund form within twenty-four hours of cancellation.
Exceptions to refund eligibility:
  • Passengers who have extended their booking or purchased specific seats may not be eligible for a refund.
  • Fees may be applicable in some cases, based on carrier tariff guidelines.
Currency conversion:
  • Refunds are issued in Philippine Peso equivalent to the passenger's currency.
  • Cheque refunds at counters outside of the Philippines are issued in the currency of the ticket office.

By understanding and adhering to these policies, passengers can navigate the PAL refund process smoothly.

What is the cancellation policy for Philippine Airlines business class?

When it comes to canceling your Philippine Airlines business class booking, it's essential to understand the policy to avoid any surprises. Generally, Philippine Airlines offers a flexible cancellation policy for business class tickets, allowing passengers to make changes or cancel their reservations without incurring hefty fees. It's always best to review the specific terms and conditions at the time of booking or contact Philippine Airlines customer service +1-888-701-6847 for personalized assistance.

As for Philippine Airlines first-class reservations, the cancellation policy tends to mirror that of business class, offering passengers a similar level of flexibility. Whether it's a change in plans or unforeseen circumstances, Philippine Airlines aims to provide options that accommodate passengers' needs while ensuring a smooth and hassle-free experience.

However, it's worth noting that the Philippine Airlines cancellation policies may vary based on the type of fare purchased, so it's crucial to review the terms and conditions outlined by Philippine Airlines for your specific ticket. By staying informed and proactive, passengers can navigate changes to their travel itinerary with confidence, knowing that Philippine Airlines prioritizes customer satisfaction and strives to provide solutions tailored to individual needs.

With its flexible cancellation policy, PAL demonstrates a customer-centric approach, acknowledging the ever-changing nature of travel plans. By providing a transparent and accommodating framework for cancellations, PAL at +1-888-701-6847 ensures that passengers can navigate unforeseen circumstances with ease. As travelers continue to embark on journeys with PAL and flyingfarez, they can rest assured knowing that their needs are prioritized, from booking to cancellation and beyond.

Frequently asked questions (FAQ)

Refunds are usually processed within seven to twenty working days, depending on the payment method and currency.

In some cases, passengers may incur fees determined by carrier tariff guidelines, particularly if they have purchased specific seats or extended their booking.

Unfortunately, passengers who have purchased seats with greater legroom may not be eligible for a refund according to the Philippine Airlines cancellation policy.

Refunds are typically issued in Philippine Peso, with currency conversion applied for refunds paid in other currencies.

Generally, partially used tickets are non-refundable according to the Philippine Airlines cancellation policy.

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