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Turkish Airlines Cancellation Policy

Turkish Airlines takes pride in providing travelers with a seamless travel experience, from booking their flights to reaching their destination. This page by flyingfarez provides an overview of Turkish Airlines cancellation policy, ensuring that passengers are informed and empowered when it comes to managing their travel plans.

Can I cancel my Turkish Airlines flight bookings?

Yes, you can cancel your Turkish Airlines flight bookings, but the ability to cancel and any associated fees depend on various factors such as the class of travel and the type of ticket purchased. For example, Economy Class tickets like EcoFly and ExtraFly generally do not permit cancellations but may allow changes for a fee. PrimeFly tickets incur a cancellation fee, while Business Class tickets like BusinessFly may allow changes for a fee as well. It's essential to review the specific terms and conditions of your ticket to understand the cancellation policy applicable to your booking. If you need assistance or have questions about canceling your Turkish Airlines flight, you can contact Turkish Airlines directly at +1-888-701-6847 to speak with a customer service representative who can provide guidance and support tailored to your situation.

What does the Turkish Airlines cancellation policy state?

Here's a breakdown of what Turkish Airlines cancellation policy is about:

  • You can get a full refund if your flight is canceled, rescheduled, or delayed by more than 5 hours.
  • If you have a refundable ticket, you're eligible for a full refund.
  • In unfortunate situations like the death of a co-passenger or close relative, being denied boarding, or emergencies like a COVID-19 situation, you can also get a refund.
  • If you book a flight to/from the United States through Turkish Airlines' official channels, you have 24 hours to hold your reservation without payment. But remember, payment is required at least 7 days before your flight.
  • If Turkish Airlines cancels your flight, you have two options: rebook on the next available flight or get a full refund if the alternative doesn't work for you.
  • If the waiting time between flight cancellation and the next available flight exceeds 8 hours, Turkish Airlines provides free accommodation and transportation.
  • For cash purchases, refunds are processed within 7 days.
  • If your onward journey is no longer necessary, Turkish Airlines offers a return flight free of charge.

How much fee is charged for canceling Turkish Airlines flight tickets?

The fee for canceling Turkish Airlines flight tickets varies depending on the class of travel and the type of ticket purchased. For Economy Class tickets like EcoFly and ExtraFly, cancellation isn't permitted, and only taxes are refunded. However, ExtraFly tickets can be changed for a fee of USD 70/EUR 60. PrimeFly tickets incur a cancellation fee of USD 140/EUR 120. Similarly, for Economy Class Exceptional tickets, cancellation and refunds are not permitted except for PrimeFly tickets, which are subject to a cancellation fee.

In Business Class, tickets like BusinessFly and BusinessPrime can be changed for a fee of USD 70/EUR 60, but cancellations aren't allowed for BusinessPrime tickets. Business Class Exceptional tickets can be changed but not canceled. It's important for passengers to review the terms and conditions of their ticket before making any changes or cancellations to understand the associated fees and policies.

How to cancel Turkish Airlines reservations?

Here's a guide on how to cancel Turkish Airlines reservations:

  1. Go to the Turkish Airlines website.
  2. Click on "Check In / Manage booking" at the top of the page.
  3. Enter your 13-digit ticket number or 6-character reservation code (PNR) along with your surname.
  4. Proceed to the next screen by clicking the arrow symbol (>).
  5. Choose the flight you want to cancel.
  6. Look for the "Cancel Booking" option and click on it.
  7. Confirm the cancellation to finalize the process.

Following these steps, you can easily cancel your Turkish Airlines reservations online. If you face any difficulties or have questions during the cancellation process, you can always reach out to Turkish Airlines customer service at +1-888-701-6847 for assistance.

What is the Turkish Airlines Refund Policy?

Here's an overview of Turkish Airlines refund policy:

  • If you paid by credit card, expect the refund within 7 business days. For cash or check payments, refunds are processed within 20 business days.
  • Call Turkish Airlines directly to request a refund if you paid by cash or check.
  • When requesting a refund, ensure you provide all necessary details like your name, address, ticket number, travel dates, and credit card information if applicable.
  • Refunds include optional services you couldn't use due to flight cancellations or overselling situations.
  • For U.S. flights, Turkish Airlines offers a 24-hour reservation hold without payment, provided the flight departs at least 7 days later.

By following these points, you can navigate Turkish Airlines refund process smoothly. If you have any questions or need assistance, feel free to contact Turkish Airlines for support.

What is the cancellation policy for Turkish Airlines business class?

THY Business Class cancellation policy varies depending on the type of fare and whether the flight is domestic or international. For domestic flights, Business Class Flexible fares can be canceled at no charge if done at least 12 hours before departure. However, if canceled between 1 to 12 hours before departure, a fee of TRY 300 is applicable.

On international flights, the policy differs based on the fare type: BusinessPrime fares allow cancellation without penalty, while BusinessFly fares only permit changes, not cancellations. Business Promotions fares cannot be canceled, whereas Business Semi-Flexible and Flexible fares can be canceled, albeit with a penalty. This policy ensures flexibility for passengers with Business Class tickets while also maintaining certain guidelines to manage cancellations effectively. Passengers are encouraged to review the specific terms of their ticket and contact Turkish Airlines directly for further assistance or clarification regarding cancellations.

Turkish Airlines cancellation policy is designed to accommodate passengers' needs while ensuring clarity and transparency. Whether it's a change in plans or unforeseen circumstances, Turkish Airlines through +1-888-701-6847 strives to provide flexible options for passengers to modify or cancel their bookings. By understanding the terms and conditions outlined in the cancellation policy as elaborated on this page by flyingfarez, passengers can navigate their travel arrangements with confidence and peace of mind.

Frequently asked questions (FAQ)

Yes, you can cancel Business Class Flexible fare tickets on domestic flights for free if done at least 12 hours before departure.

Yes, canceling a Business Class Semi-Flexible fare ticket on an international flight incurs a penalty.

Yes, Business Prime fare tickets on international flights can be canceled without any penalty.

Yes, Business Promotions fares in Turkish Airlines Business Class cannot be canceled.

Yes, you can change your BusinessFly fare ticket on international flights, but you cannot cancel it.

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